KCC BV

Last updated: 29/05/2026

1. Introduction

KCC BV respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.kcc.be, contact us, subscribe to our newsletter, or communicate with us as a client, prospect, supplier, partner or business contact.

KCC BV acts as the data controller for the personal data described in this Privacy Policy.

This policy is prepared in accordance with the EU General Data Protection Regulation 2016/679, the Belgian data protection framework and applicable Belgian electronic communications rules.

2. Who We Are

KCC BV
Papestraat 1
8710 Wielsbeke
Belgium

VAT number: BE0461.156.608
Website: www.kcc.be
Email: info@kcc.be

3. What Personal Data We Collect

We may collect and process the following data.

3.1 Website usage data

When you visit our website, we may collect technical information such as IP address, browser type, device type, operating system, pages visited, referral source, date and time of visit, and website interactions.

We use this data to operate, secure, analyse and improve the website.

Legal basis: legitimate interests and, where required, consent.

3.2 Contact and enquiry data

When you submit a contact form or send us an enquiry, we may collect your name, company, job title, email address, phone number, country, project information, message content and any other information you provide.

We use this data to respond to your enquiry, assess project opportunities, prepare proposals and manage business communication.

Legal basis: legitimate interests, pre-contractual steps and, where applicable, performance of a contract.

3.3 Newsletter and marketing data

When you subscribe to our newsletter or interact with our marketing emails, we may process your name, email address, company, job title, subscription preferences, email opens, clicks and campaign engagement.

We use this data to send KCC updates, project news, insights, invitations and relevant business communications.

Legal basis: consent and, for relevant B2B communications, legitimate interests. You may unsubscribe at any time.

3.4 CRM and business contact data

We may process business contact data in our CRM and marketing systems, including Salesforce Account Engagement. This may include name, company, role, business contact details, country, communication history, project interest, meeting notes and campaign engagement.

We use this data to manage client, prospect, partner and supplier relationships.

Legal basis: legitimate interests, pre-contractual steps and performance of a contract.

3.5 Legal and compliance data

We may process personal data where necessary to comply with legal obligations, maintain business records, protect our rights, manage disputes or respond to lawful requests.

Legal basis: legal obligation and legitimate interests.

4. How We Use Personal Data

We use personal data to:

  • operate and improve our website;
  • respond to enquiries;
  • prepare and follow up on proposals;
  • manage client, prospect, supplier and partner relationships;
  • send newsletters and marketing communications;
  • analyse website and campaign performance;
  • organise meetings and follow-ups;
  • maintain business and legal records;
  • protect our website, systems and legal rights;
  • comply with applicable laws.

We do not sell personal data.

5. Marketing Communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting info@kcc.be.

After unsubscribing, we may keep limited information to ensure we respect your opt-out request.

For email marketing in Belgium, clear identification of the sender and an easy opt-out are important requirements. Consent is generally required for electronic direct marketing, with limited exceptions for existing or relevant business relationships.

6. Cookies and Analytics

Our website may use cookies and similar technologies.

Cookies are small files placed on your device. They help the website function, remember preferences, measure performance and understand visitor behaviour.

We may use:

  • strictly necessary cookies required for the website to work;
  • analytics cookies, including Google Analytics;
  • marketing or tracking cookies, including tools connected to Salesforce Account Engagement or other marketing systems.

Non-essential analytics, marketing and tracking cookies should only be used after consent where required by law.

KCC is preparing to implement a cookie banner and cookie consent system. Once implemented, visitors should be able to accept, reject or manage non-essential cookies.

A separate Cookie Policy should be published once the final cookie setup is confirmed. The competitor example also includes a cookie section, but for Belgium it is safer to use a dedicated Cookie Policy in addition to this Privacy Policy.

7. Service Providers

We may share personal data with trusted service providers who help us operate our business, including:

  • website hosting and maintenance providers;
  • Salesforce Account Engagement and CRM tools;
  • Google Analytics;
  • email and communication tools;
  • IT and security providers;
  • legal, accounting, insurance and professional advisers.

These providers may act as processors or, in some cases, independent controllers. We share personal data only where necessary for the purposes described in this policy.

8. International Data Transfers

KCC BV is based in Belgium. Some of our technology providers may process or store data outside Belgium or outside the European Economic Area.

Where personal data is transferred outside the EEA, we rely on appropriate safeguards under GDPR, such as European Commission adequacy decisions, Standard Contractual Clauses or other approved transfer mechanisms. The European Commission recognises these safeguards for international transfers under GDPR.

9. Retention Periods

We keep personal data only for as long as necessary for the purpose for which it was collected, unless a longer period is required by law.

Indicative retention periods:

Data type Retention period
Website enquiries up to 2 years after last interaction
Prospect and CRM data up to 5 years after last meaningful business interaction
Client and project data relationship duration plus up to 7 years
Newsletter data until unsubscribe or withdrawal of consent
Marketing engagement data up to 3 years after last interaction
Accounting, tax and legal records as required by Belgian law, generally up to 7 years
Legal dispute data as long as necessary to manage or defend the claim
Analytics data according to analytics and cookie settings

We may keep limited data longer where required to comply with law, respect opt-outs or protect legal rights.

10. Your Rights

Under GDPR, you may have the right to:

  • access your personal data;
  • correct inaccurate or incomplete data;
  • request deletion of your data;
  • restrict processing;
  • object to processing based on legitimate interests;
  • object to direct marketing;
  • withdraw consent at any time;
  • request data portability, where applicable;
  • lodge a complaint with a supervisory authority.

These rights may be subject to legal conditions and limitations.

To exercise your rights, contact us at:

info@kcc.be

We may need to verify your identity before responding.

11. Complaints

If you believe we have not handled your personal data correctly, please contact us first at info@kcc.be.

You also have the right to lodge a complaint with the Belgian Data Protection Authority, which supervises data protection compliance in Belgium.

Belgian Data Protection Authority
Rue de la Presse 35 / Drukpersstraat 35
1000 Brussels
Belgium

Email: contact@apd-gba.be
Website: www.dataprotectionauthority.be

12. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

No website, email system or online service is completely secure. Please avoid sending unnecessary sensitive information through website forms or email.

13. Third-Party Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, content or security. Please review their privacy policies separately.

14. Children

Our website and services are intended for professional and business audiences. We do not knowingly collect personal data from children through the website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with a revised “Last updated” date.

16. Contact

For questions about this Privacy Policy or the way we process personal data, contact:

KCC BV
Papestraat 1
8710 Wielsbeke
Belgium

Email: info@kcc.be
Website: www.kcc.be

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